What I did in my previous company
Product Support Interview Questions
2,243 product support interview questions shared by candidates
Usual question, about your experience , success and faults
What's Customer Relations Management Systems are you familiar with?
Tell me about a time you provided excellent customer service.
None of the questions were difficult. A few questions around... if you had a case where the customer is asking "this", what would you do etc.
Customer support experience more than 3 years
Mostly questions about the platform... really spend time knowing the product.
Where do you see yourself in 5 years? Why GM?
Introduce yourself, Role of PSA,SQL Queries.
Strength
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