Tell me about gaining agreement and overcoming objections.
Professional Engineer Interview Questions
12,188 professional engineer interview questions shared by candidates
Can you write a good english ?
about the installations , tickets handling by the tools, support activities and skills
How would you handle a customer who needed prompt service in an emergency situation?
I was asked how I felt about a particular product and if I believe that it can still be sold
Q: C++ debugger: how to troubleshoot segfault? How to view stack information? A: Use back-traces and frames : bt, frames. Q: Crashed process - how to start troubleshooting? A: System log - syslog. Application logs are not that helpful due to abrupt exit. Q: how to check files opened by process? A: iostat and lsof Q: how to check netowrk ports being used? A: netstat Q: difference between stripped and non-stripped binary? A: non-stripped binary has debugging info built-in. Stripped does not. Q: How would you install new programs on Unix? A: RPM commands Q: How to detect frozen/stuck process, and how to debug it? Q: What are UNC paths in windows
One interview was formal - talked about what I expect from IBM and visa versa Other interview was to present for 10 minutes about an IBM interest/project
what experience do you have in customer service
how do you deal with difficult customers?
Tell us about a time you had to deal with an irate customer. How did you handle it and what was the outcome?
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