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There's an intermittent, infrequent problem occurring that causes transactions with monetary implications to be lost. It is a customer reported and confirmed issue, the frequency is very low and we have not been able to reproduce the problem in our test environments. What would you do?
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QA Manager

Interviewed at PDR Network

2.2★
May 13, 2010

There's an intermittent, infrequent problem occurring that causes transactions with monetary implications to be lost. It is a customer reported and confirmed issue, the frequency is very low and we have not been able to reproduce the problem in our test environments. What would you do?

Questions were pretty straight forward about previous experience with equipment and chemistry. In particular they were looking for troubleshooting skills, the ability to wear multiple hats, and familiar with performing regulatory methods.

Quality Assurance Manager

Interviewed at First Analytical Labs

Nov 24, 2013

Questions were pretty straight forward about previous experience with equipment and chemistry. In particular they were looking for troubleshooting skills, the ability to wear multiple hats, and familiar with performing regulatory methods.

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