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Receptionist Interviews

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Receptionist Interview Questions

Receptionists will be asked to take on a number of clerical roles in the office, including answering phone calls, scheduling appointments, and working face-to-face with customers. Employers are looking for candidates with excellent organizational skills and who know how to maintain a positive, helpful attitude in the workplace. In an interview, you may be asked about any bookkeeping or scheduling experience you have. Be prepared with personal anecdotes about instances when you satisfied a frustrated customer or worked around a scheduling conflict.

Top Receptionist Interview Questions & How To Answer

Question 1

Question #1: How do you keep up with a fast-paced work environment?

How to answer
How to answer: An interviewer wants to know you can handle a busy work environment. When asked this question, be sure to share the receptionist skills that make you well suited for fast-paced work, including your abilities to multitask, stay organized, and communicate clearly.
Question 2

Question #2: How do you deal with a difficult customer?

How to answer
How to answer: When an interviewer asks how you deal with a difficult customer, they want to know if you can stay professional in stressful situations. When you answer this question, make sure to explain how you would maintain a personable and respectful demeanor while helping a difficult customer.
Question 3

Question #3: What are the most important qualities for a receptionist to have?

How to answer
How to answer: Refer to the job description when answering this question. The description likely mentions organization, so be sure to mention things like strategic planning, attention to detail, and time management in your answer.

12,800 receptionist interview questions shared by candidates

Was asked numerous questions: Alright first set of questions. What does a company owe its employees? What other companies are you interviewing with? -I believe a company owes its employees Gratitude and Appreciation. I am currently not interviewing with any other Companies at this time. Are you currently employed? How many hours do you intend to dedicate to this job position if hired? -I am not currently employed and intend to dedicate my full 8 hour day to this position if hired. What qualities do you look for in a boss and What motivates you to do your best on the job? Do you have any QuickBooks experience & why do you want to work for this company? What is your clerical speed(WPM)? -I look for strong leadership qualities, considerate, helpful/mentor type. I believe that hard work and dedication everyday motivates me to do my best. I have very little QuickBooks experience it has been a few years since I have used the program. I believe I would be a great fit for this company, I have 9 years of data entry experience and working with spreadsheets, data, financial figures/budgets. My clerical speed is 72WPM
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Receptionist/Data Entry Representative

Interviewed at Prysmian

3.7★
Aug 10, 2017

Was asked numerous questions: Alright first set of questions. What does a company owe its employees? What other companies are you interviewing with? -I believe a company owes its employees Gratitude and Appreciation. I am currently not interviewing with any other Companies at this time. Are you currently employed? How many hours do you intend to dedicate to this job position if hired? -I am not currently employed and intend to dedicate my full 8 hour day to this position if hired. What qualities do you look for in a boss and What motivates you to do your best on the job? Do you have any QuickBooks experience & why do you want to work for this company? What is your clerical speed(WPM)? -I look for strong leadership qualities, considerate, helpful/mentor type. I believe that hard work and dedication everyday motivates me to do my best. I have very little QuickBooks experience it has been a few years since I have used the program. I believe I would be a great fit for this company, I have 9 years of data entry experience and working with spreadsheets, data, financial figures/budgets. My clerical speed is 72WPM

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Glassdoor has 12,800 interview questions and reports from Receptionist interviews. Prepare for your interview. Get hired. Love your job.