Receptionists will be asked to take on a number of clerical roles in the office, including answering phone calls, scheduling appointments, and working face-to-face with customers. Employers are looking for candidates with excellent organizational skills and who know how to maintain a positive, helpful attitude in the workplace. In an interview, you may be asked about any bookkeeping or scheduling experience you have. Be prepared with personal anecdotes about instances when you satisfied a frustrated customer or worked around a scheduling conflict.
Questions were mainly focused on the customer experience and your own experience. In the first interview I was asked to select a pair of glasses and the was asked why I choose these e.g. The colour, frame size etc. Ensure you have a basic background of the business as this will be asked in the first interview! No tricky questions, all what you would expect in a customer focused role.
What is one of your weaknesses?
I was asked anything but was treated like a robot by doing one test after another.
Do you have any restrictions on availability coinciding with the hours of operation?
How do you show empathy
Experience I had to do the job
how are you today please
"Can you mostly cover the night shift?" the whole interview was extremely casual, feeling informal
What previous experience do you have in relation to this position?
What is my availability?
Viewing 701 - 710 interview questions