"Retail store managers have many responsibilities including keeping increasing sales, handling displeased customers, and managing other employees. For this reason, retail store owners will be looking to hire individuals with great interpersonal skills and a proven history of increasing the profitability of retail stores. During an interview, expect to be given case studies about unsatisfied customers, underperforming employees, and other relevant scenarios."
Was I a punctual person prone to illness What skills did I have that would help me in this position. Had I had trouble with my phone before Did I ever use another carrier. Had I ever been helped by a phone operator and then directed into a store before. How many employees has I supervised. Would I recommend any of their competition? NO! never. how did I rate their services. What was my knowledge with devices.
If we had a whole pool of people who have applied for the role to choose from for the role why should we choose you?
So, where do you picture yourself in 5 years? (A confoundingly amateurish question, but have faced it too many times)
They were behavioral based questions.
What is your knowledge of Hickory Farms products.
why tuesday morning?
Tell me about a time you had to make a difficult decision what did you do and what was the outcome.
How do you plan on managing a team of hourly retail associates AND commission based associates?
I was very much in to FMCG sector and they were hiring for the Cookware store so they asked me few questions related to cookware.
What is more important to you: making sales or offering the best customer service?
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