If a customer called in because their phone isn't holding a charge, what 3 things would you have them check.
Sales Advisor Interviews
Sales Advisor Interview Questions
"Sales advisors are often the first experience a client has with a company and need to have excellent interpersonal skills. Employers want to know about previous sales experience, ability to work in a team, and how familiar you are with their product. The ideal candidate will be able to comfortably assist customers and ultimately sell the product, so come with an enthusiastic attitude and a strong background on the product being sold."
51,152 sales advisor interview questions shared by candidates
What was the last issue with your personal device that you troubleshooted?
Why would you wanna work for Apple.
What is good customer service to you? Is it more important to fix the problem or provide great customer service? What kind of questions would you ask if someone said their iPhone wouldn't turn on? How do I delete apps from my phone? I can't log into the wifi?
Why do you want to work for Apple?
What do you know about H&M? Why do you want to work for H&m? Where do you see yourself in 5 years time? Give an example of when you provided excellent customer service.
Sell this pen to me 1-1 exercise was difficult.
I could not see the interviewers faces, neither could they see mine (their request), that made the interview much more difficult. The questions were situational and difficult to answer in the time given (half an hour)
What are doing our government for society
How would you handle a difficult situation, in which the customer was not pleased?
Viewing 101 - 110 interview questions