What was a instance where you were given praise by your boss/supervisor?
Sales Advisor Interviews
Sales Advisor Interview Questions
"Sales advisors are often the first experience a client has with a company and need to have excellent interpersonal skills. Employers want to know about previous sales experience, ability to work in a team, and how familiar you are with their product. The ideal candidate will be able to comfortably assist customers and ultimately sell the product, so come with an enthusiastic attitude and a strong background on the product being sold."
51,153 sales advisor interview questions shared by candidates
A role play scenario: I just got back from my honeymoon and my iPhone is not working.
1. "I just got off my plane and can't make or receive calls, or access my emails and to top it all off, I'm running late for a meeting, can you help me?"
A customer lost all of her photos from her iPhone. Wasn't sure how it happened but they were gone
Role play: I see No Service on the top left of my phone. I can't make any calls.
Name 5 ways to check WiFi connectivity.
Explain iCloud to someone who has never heard of it.
Here at Apple we have teams. If you find yourself working with your team on a project, and you realize right away you will have a problem with one of your co-workers be it personal or professional, how do you handle this situation?
I was asked to list 5 items to resolve printer issues and 5 items to resolve email issues. Then there was an actual role play. I read that someone said they do not want correct answers in the role play that is not true, they do. Also looking for empathy and connection with customers. Tell me a time you went above and beyond for a customer.
How would describe wifi to an 8 year old?
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