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Sales Manager Interviews

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Sales Manager Interview Questions

In a sales manager interview, expect the interviewers to ask questions about your mentoring abilities, communication skills, and leadership qualities. Employers want to know about your ability to manage a team of employees while ensuring they fulfill certain sales quotas.

Top Sales Manager Interview Questions & How To Answer

Question 1

Question #1: Describe a time when conflict arose among a team you managed and how you resolved it.

How to answer
How to answer: With this open-ended question, you're given a chance to highlight how you deal with conflict management. Although the resolution can vary, your ability to hear both sides of the story and diffuse the issue with a fair solution is imperative.
Question 2

Question #2: What are some ways you keep team morale up when approaching a tight deadline?

How to answer
How to answer: Since burnout in sales is common, interviewers want to know how you keep your employees motivated when they're under pressure. Sales managers understand what's expected of their team but know it's important to pay attention to their well-being. Highlight your ability to advocate for your team members.
Question 3

Question #3: How would you split your time if you found that several of your team members were struggling?

How to answer
How to answer: As a sales manager, you're tasked with ensuring your team is successful in meeting certain goals. Mention that you would use your communication and managerial skills to work closely with those who are struggling and suggest they pair up with stronger team members for guidance.

27,577 sales manager interview questions shared by candidates

STAR Question: The question was a WWYD question where I was asked what I would do if a client made a purchase based on a current promotion and signed the contract, only to find out that the promotion was changed at the last minute that morning before the client signed the contract and without the client being aware that the promotion had been changed. Upon finding out about the change, the client asked to return the products for a full refund. But since the contract was already signed, your sales manager tells you that there is nothing they can do because it is written in the contract and they have to honor it. What would you do?
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Territory Sales Manager

Interviewed at Altria

3.6★
Aug 4, 2014

STAR Question: The question was a WWYD question where I was asked what I would do if a client made a purchase based on a current promotion and signed the contract, only to find out that the promotion was changed at the last minute that morning before the client signed the contract and without the client being aware that the promotion had been changed. Upon finding out about the change, the client asked to return the products for a full refund. But since the contract was already signed, your sales manager tells you that there is nothing they can do because it is written in the contract and they have to honor it. What would you do?

How would you convince a dealer that buys his equipment from a parts house right around the corner (from his shop) to buy the same brand of equipment from us? Since we are 2 hours away and they have to wait to the next day.
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Account Manager (Outside Sales)

Interviewed at Handy Distribution

4.2★
May 17, 2011

How would you convince a dealer that buys his equipment from a parts house right around the corner (from his shop) to buy the same brand of equipment from us? Since we are 2 hours away and they have to wait to the next day.

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