Name a time you worked as a team and what kind of role did you play.
Sales Support Associate Interview Questions
520 sales support associate interview questions shared by candidates
Tell me about a time you had to deal with a difficult customer? How did you deal with them? What were the outcomes?
What is engaged service?
Do you have sales experience?
Describe a time when you had to prioritize.
Explain a time when.........(They want a specific scenario or they will keep asking)
Why do you think you are the best person for this position?
How do you feel about asking customers to open up a rewards card?
Traditional retail interview questions, nothing unexpected: Dealing with difficult customers, explanation of short-term goals, why Nordstrom, etc. They did ask if I was familiar with the history of the store, and I was (I read the wiki before I went in), but I didn't feel like saying no would've had a negative impact on the interview.
What do you define as engaged customer service?
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