They will provide you with the general topics for the technical interview. Also for the manager and values interview, they will send you a guide on how are the expected answers
Senior Support Engineer Interview Questions
896 senior support engineer interview questions shared by candidates
What is the JVM?
the online test question is around J2EE, Windows/Linux command, a trouble shooting case, writing an email response and SQL
Basic systems questions, Firewall troubleshooting, ports open., DNS record types, http 400-404 error messages., networking - load balancers, reverse proxies, nat, split brain and round robin dns. Web traffic, explain the connection client to server - walk the packets.
Broad scope such as Java (JVM Memory management) troubleshooting, application server, DB, OS and networking
Questions on TCP/IP, Java exceptions, HTML, Browser developer tools, SQL, SQL joins, API calls
Linux - Basic commands and administration Java - JVM based questions. Approach to troubleshoot different exceptions like OOM Database - Joins, constraints, index, stored procedures Networking - Load balancer, Http status, host file, working of a website
Technical questions related to AS400
Questions were read out from a list back to back for one hour.
You updated a description on a page and saved, but the new data does not appear in the search result. The application is hosted on one server and the search data is stored in a flat file there, whereas the relational database is stored on another server. How do you verify the update was committed to the database? How do you troubleshoot the search update issue?
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