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Server Interviews
Server Interview Questions
Restaurants count on servers to provide exceptional customer service regardless of the situation. Interviewers will be looking for candidates who are skilled in communicating, multitasking, and maintaining a friendly attitude under pressure. Make sure to be familiar with the restaurant's menu items, understand standard restaurant operations, and know how to respond to an unsatisfied customer.
Top Server Interview Questions & How To Answer
Question 1
Question #1: How would you handle an irate customer?
How to answer
How to answer: This question, or variations of it, are popular in server interviews. Talk about how you would try to calm the customer down in a polite and respectful manner before asking management for assistance. Try to avoid any response that might involve you showing aggression toward the irate customer. Focus on effective conflict resolution, an important skill for servers to develop.
Question 2
Question #2: How do you handle high-intensity dinner rushes?
How to answer
How to answer: Questions like these are designed to measure your skills in task and time management. Highlight your ability to quickly decide which tasks need priority over others. You might touch on your ability to stay calm in high-stress situations such as having to serve multiple tables at once.
Question 3
Question #3: What do you know about our business?
How to answer
How to answer: Before you go into a server interview, be sure to research the company you're applying to so that you'll be prepared to answer questions like these. This question is designed to see if you're truly interested in working for this company or simply interested in having a server position anywhere.
29,641 server interview questions shared by candidates
Can you sell me a coke?
Takin the menu test on all the menu items.
How do you handle stressful situations?
How would you handle irate guests?
There was a false claim, associated with my transfer (my old proprietor made derogatory claims so I wouldn't be able to get approved for transfer). Luckily I had already previously worked with the hiring manager before, so he knew the claims were false, and he asked me personally instead of automatically believing the other manager. The false claims were out of my character, and absolutely IN, her character...
Why did you leave your past company?
Have you served before?
The hardest question will be that of their extensive menu. For instance, what is in the pic pac sauce.
They will give you hypothetical questions on table experiences and how you would react or certain situations in the restaurant that may deem your help. Management always wants to be involved.
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