Nothing unexpected, they just wanted to know why I chose their company to work for.
Server Interviews
Server Interview Questions
Restaurants count on servers to provide exceptional customer service regardless of the situation. Interviewers will be looking for candidates who are skilled in communicating, multitasking, and maintaining a friendly attitude under pressure. Make sure to be familiar with the restaurant's menu items, understand standard restaurant operations, and know how to respond to an unsatisfied customer.
Top Server Interview Questions & How To Answer
Question 1
Question #1: How would you handle an irate customer?
How to answer
How to answer: This question, or variations of it, are popular in server interviews. Talk about how you would try to calm the customer down in a polite and respectful manner before asking management for assistance. Try to avoid any response that might involve you showing aggression toward the irate customer. Focus on effective conflict resolution, an important skill for servers to develop.
Question 2
Question #2: How do you handle high-intensity dinner rushes?
How to answer
How to answer: Questions like these are designed to measure your skills in task and time management. Highlight your ability to quickly decide which tasks need priority over others. You might touch on your ability to stay calm in high-stress situations such as having to serve multiple tables at once.
Question 3
Question #3: What do you know about our business?
How to answer
How to answer: Before you go into a server interview, be sure to research the company you're applying to so that you'll be prepared to answer questions like these. This question is designed to see if you're truly interested in working for this company or simply interested in having a server position anywhere.
29,643 server interview questions shared by candidates
Tell me about yourself.Tell me why I should hire you? What type of books, movies, music do you enjoy? How did you handle a difficult situation in previous employment? Why Uno's? Are you okay with our hours of operation? (Personality based questions/it's a cultured environment).
Do you have any prior experience.
What experience do you have in the customer service industry?
What I would want my schedule to look like.
What days and times are you available? We are open without fail every day of the year, around the clock. We expect employees to understand this means you WILL work holidays, you will work weekends, and we will be extremely busy on those days, especially. Can you commit to that?
What do you like about applebees
What assets would you bring to this company?
What's the difference between hospitality and customer service?
Scenario questions, such as, how I would handle a difficult customer.
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