Name a time when you had exceptional customer service
Server Interviews
Server Interview Questions
Restaurants count on servers to provide exceptional customer service regardless of the situation. Interviewers will be looking for candidates who are skilled in communicating, multitasking, and maintaining a friendly attitude under pressure. Make sure to be familiar with the restaurant's menu items, understand standard restaurant operations, and know how to respond to an unsatisfied customer.
Top Server Interview Questions & How To Answer
Question 1
Question #1: How would you handle an irate customer?
How to answer
How to answer: This question, or variations of it, are popular in server interviews. Talk about how you would try to calm the customer down in a polite and respectful manner before asking management for assistance. Try to avoid any response that might involve you showing aggression toward the irate customer. Focus on effective conflict resolution, an important skill for servers to develop.
Question 2
Question #2: How do you handle high-intensity dinner rushes?
How to answer
How to answer: Questions like these are designed to measure your skills in task and time management. Highlight your ability to quickly decide which tasks need priority over others. You might touch on your ability to stay calm in high-stress situations such as having to serve multiple tables at once.
Question 3
Question #3: What do you know about our business?
How to answer
How to answer: Before you go into a server interview, be sure to research the company you're applying to so that you'll be prepared to answer questions like these. This question is designed to see if you're truly interested in working for this company or simply interested in having a server position anywhere.
29,645 server interview questions shared by candidates
How do you define customer service?
What is your favorite time of day
Tell me about a time you got bad service.
Basic first round interview questions, no skills assessments but did go over my entire work history going back to the early 2000s, which I felt was egregious given even background checks only go up to 10 years and failed to see the relevance of it beyond what's presented on my resume.
Tell me about a time you had a problem with a guest and how you solved it.
The interviewer told us about Erickson and gave us a test at the end of the interview.
I was asked to draw a picture of something that I liked on my job application.
Are you good counting money
Previous experience, availability, available start date
Viewing 2071 - 2080 interview questions