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Server Interviews

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Server Interview Questions

Restaurants count on servers to provide exceptional customer service regardless of the situation. Interviewers will be looking for candidates who are skilled in communicating, multitasking, and maintaining a friendly attitude under pressure. Make sure to be familiar with the restaurant's menu items, understand standard restaurant operations, and know how to respond to an unsatisfied customer.

Top Server Interview Questions & How To Answer

Question 1

Question #1: How would you handle an irate customer?

How to answer
How to answer: This question, or variations of it, are popular in server interviews. Talk about how you would try to calm the customer down in a polite and respectful manner before asking management for assistance. Try to avoid any response that might involve you showing aggression toward the irate customer. Focus on effective conflict resolution, an important skill for servers to develop.
Question 2

Question #2: How do you handle high-intensity dinner rushes?

How to answer
How to answer: Questions like these are designed to measure your skills in task and time management. Highlight your ability to quickly decide which tasks need priority over others. You might touch on your ability to stay calm in high-stress situations such as having to serve multiple tables at once.
Question 3

Question #3: What do you know about our business?

How to answer
How to answer: Before you go into a server interview, be sure to research the company you're applying to so that you'll be prepared to answer questions like these. This question is designed to see if you're truly interested in working for this company or simply interested in having a server position anywhere.

29,648 server interview questions shared by candidates

Where do I even start with all these questions that I have in my head being able to answer interview questions for something so big! You know I was very nervous but the interview questions were very you know common sense and about you know being courteous show and hospitality and what it takes to make sure that everybody is enjoying a family space Common they were really good about making sure we completely understood everything and they were very patient and just very kind people and I answered all the questions that I knew by just being myself! And I was honored that they loved me
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Server

Interviewed at American Cruise Lines

4.2★
Jun 2, 2022

Where do I even start with all these questions that I have in my head being able to answer interview questions for something so big! You know I was very nervous but the interview questions were very you know common sense and about you know being courteous show and hospitality and what it takes to make sure that everybody is enjoying a family space Common they were really good about making sure we completely understood everything and they were very patient and just very kind people and I answered all the questions that I knew by just being myself! And I was honored that they loved me

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Glassdoor has 29,648 interview questions and reports from Server interviews. Prepare for your interview. Get hired. Love your job.