What type of restaurant experience do you have?
Server Interviews
Server Interview Questions
Restaurants count on servers to provide exceptional customer service regardless of the situation. Interviewers will be looking for candidates who are skilled in communicating, multitasking, and maintaining a friendly attitude under pressure. Make sure to be familiar with the restaurant's menu items, understand standard restaurant operations, and know how to respond to an unsatisfied customer.
Top Server Interview Questions & How To Answer
Question 1
Question #1: How would you handle an irate customer?
How to answer
How to answer: This question, or variations of it, are popular in server interviews. Talk about how you would try to calm the customer down in a polite and respectful manner before asking management for assistance. Try to avoid any response that might involve you showing aggression toward the irate customer. Focus on effective conflict resolution, an important skill for servers to develop.
Question 2
Question #2: How do you handle high-intensity dinner rushes?
How to answer
How to answer: Questions like these are designed to measure your skills in task and time management. Highlight your ability to quickly decide which tasks need priority over others. You might touch on your ability to stay calm in high-stress situations such as having to serve multiple tables at once.
Question 3
Question #3: What do you know about our business?
How to answer
How to answer: Before you go into a server interview, be sure to research the company you're applying to so that you'll be prepared to answer questions like these. This question is designed to see if you're truly interested in working for this company or simply interested in having a server position anywhere.
29,635 server interview questions shared by candidates
Describe a time when you gave a positive customer experience.
What are three traits tha you possess that you believe make you a dynamic server/ leader?
"Why did you leave your other job before finding a new one? If you are lying I will find out because I know people from that place."
Have you ever worked in a place where you felt you were treated unfairly?
How do you feel about 'guest satisfaction'?
Sell me your favorite appetizer
None were very hard, but they did want you to tell them about past customer service experiences. Like, tell me about a time when you provided excellent customer service.
How would you sell me a gift card?
(after I explained to her my lengthy volunteer history with my church) Are you willing to work every single holiday, including Easter and Christmas?
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