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Service Sales Representative Interview Questions
1,252 service sales representative interview questions shared by candidates
How did you persuade a customer who already said no to change their mind and say yes?
How would you handle an upset customer and if your were comfortable upsetting to customers
What my background was, military and civilian side? How would I close a sale?
Why are you leaving you current job?
1. Describe a time when you dealt with a difficult coworker? 2. Describe a time when you went out of your way to help a difficult client? 3. Why Cintas? 4. Describe a time when you display good judgement when dealing with safety?
The second Interviewer for the "Inside Sales" position was much more polished and professional. In fact at the beginning of the interview he actually stated that his approach was considerably different than the first Interviewer that I encountered. Again, the second Interviewer conveyed that he felt that I was over qualified for the position even though I went through an extensive prescreening process.
First Interviewer posed scenarios of possible situations that would be considered even threatening or potentially dangerous. This was an outside sales position, interviewer asked me to consider that I would be going into neighborhoods that could be crime ridden and that there could be unsavory activity going on near the site/home where the Sales Appointment would be scheduled. Interviewer even hinted that I was too polished and possibly over qualified for the position even though I went through an extensive prescreening process. It would appear that he was seeing if I would become so rattled during the interview, that I would opt out of considering the position. It almost appeared as if he was not “invested” in my qualifications as a potential candidate but rather required to interview me as part of the company’s hiring standards and procedure
A lot of "Name a Time when"
1) Name a time you had an irate customer. What techniques did you use to calm him down and what were the results? 2) Name a time you disagreed with a policy put in place by your supervisor/company and how did you handle it? 3) Name a time you received criticism from a supervisor/co-worker and how did you improve from it? 4) Why do you want to work for T-Mobile?
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