Why did you choose Booking.com?
Services Executive Interview Questions
1,824 services executive interview questions shared by candidates
They asked, what I imagine the Job is about, if I have some experience in that field. I got to do two language tests (english and my language). After I have succeeded them, I was interviewed and got to do a practical test.
Can you handle pressure?
Give an example of how you would help a customer out if her hotel was fully booked?
How do you deal with angry customer? Do you have any questions?
Have you dealt with a hard customer and what did you do to resolve the issue
Why booking.com, what was my previous experience and what were my career expectations.
why booking.com?
experiences and different cases, also needed to do a acting test of a customer calling in need of help, and then they checked how you could answer it correctly
What are your long-term career plans?
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