What do you aim for in a customer service experience ?
Shift Supervisor Interview Questions
2,405 shift supervisor interview questions shared by candidates
A customer orders a drink and comes back 5 minutes later saying it was made wrong, would you: A) Make them get back in line to give them a refund B) Offer to make the drink over for free C) Stop the flow of work to get the manager so he/she can handle the situation
What do you like most about coffee?
Tell me about a hard time you had with a coworker and how you managed it.
How would give constructive feedback ?
How would you handle a mad customer?
Question that I was asked were: Where do you see yourself in a year? Where do you see yourself in five years? What are you looking to gain from employment at starbucks? Why do you want to work for starbucks? and other questions may be asked depending on previous expericence such as how well you solve problems and deal with stress.
They asked about prior experience.
Give me an example of how you overcame a difficult situation in your life and how you handled it.
Describe your customer service process from the moment they walk in until they leave.
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