Describe a time you encountered a difficult customer. How did you handle the situation?
Shift Supervisor Interview Questions
2,413 shift supervisor interview questions shared by candidates
What my experience was being a barista
Why Starbucks?
Tell me about a time when you had to step into a leadership role.
The in person process was a run through of questions which focused on scenario based assessments on customer service and how I would deal with difficult situations (coworkers, customers). It was a casual interview, and got to talk about my passions and goals outside of Starbucks for my employer to get to know me.
What was a difficult situation that you resolved
What is one way you can make a customer feel welcomed?
Why are you interviewing for this position
What do you know about coffee?
Why do you want to work for Starbucks?
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