There are general questions about your resume in a way where they ask you to explain your duties in previous positions. Other general questions vary such as how do you handle stress or a high-volume environment, provide examples of when you went above and beyond your normal day to help a customer or coworker, etc.
Describe a time where you failed to make a customer happy or ruined the customer experience?
How would you sell me the coffee you're drinking?
Describe a scenario where you turned around a negative experience for a customer; how do you go the extra mile to make every moment right, etc... All about the customer service skills and friendliness towards customers.
What shifts I could work.
Tell me about a time where you had to handle a stressful situation.
When was a time you overcame adversity
Why did you choose this job? Recall a time you had to have a difficult conversation with a colleague. How did you resolve the problem?
Tell me about a time you had to resolve a conflict with another employee.
What are your personal strengths?
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