Shopper Interview Questions

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Scenario Based - e.g: You saw a customer try on an item of clothing which was noticeably a too small size for them, they then brought this item and tried to return it one week later saying the item of clothing had ripped. How would you approach this situation?
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Shop Floor Associate

Interviewed at Zara

3.3
Nov 27, 2020

Scenario Based - e.g: You saw a customer try on an item of clothing which was noticeably a too small size for them, they then brought this item and tried to return it one week later saying the item of clothing had ripped. How would you approach this situation?

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