Your order is supposed to be delivered between 5PM-6PM, and it’s now 5:45PM. You’re stuck in a long line waiting to check out. In this situation, you will be late delivering the order. Provide an example of the text message you would send to the member. [written response]
What do you do when you can't find a requested item?
What was a time you when above and beyond for a customer.
Why do you want to be a shipt Shopper?
- What do you think reliability means and how can our shoppers provide it? - What can you offer to shopper excellence? - What do you think would be a difficult task for you in this role?
If you’re running late and know you won’t arrive within the promised time slots what should you’re next steps be?
how to select good produce
General questions which you could look over before speaking into the webcam. Understanding the brand and promoting it is important. You need to be able to lift and carry at least 25lbs over and over so if you apply to this job make sure you can do that.
Video response question: What does customer service mean to you?
If ________ isn't available how would you react and tell the customer?
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