Software Engineer Apple Interview Questions

Apple At Home Advisor

Interviewed at Apple

4.1★

Mar 19, 2015

What struggles will you face working from home?

Apple At Home Advisor, ITunes Email/Chat

Interviewed at Apple

4.1★

Jul 5, 2015

I just bought several song and I'm looking at my playlist and three of them are missing! How can I get them?

Apple At Home Advisor, ITunes Email/Chat

Interviewed at Apple

4.1★

Jul 5, 2015

You over charges me on my credit card by 20.00, how can I get that credit back?

Apple At Home Advisor

Interviewed at Apple

4.1★

Jul 9, 2015

Role Play: "My daughter just graduated high school and wants a laptop for college. She already has a gold iPhone and she wants a matching MacBook Pro I think, what do you suggest I get for her" After my response he had a few follow up questions about the efficiency of the products I suggested.

Apple At Home Advisor

Interviewed at Apple

4.1★

Jul 8, 2015

Tell me about a time when you had to console an upset customer.

Apple At Home Advisor

Interviewed at Apple

4.1★

May 24, 2017

How do you think you will fair with being measured on your performance by metrics?

Apple Genius

Interviewed at Apple

4.1★

Jul 29, 2017

How have you had to handle a difficult customer?

Apple Genius

Interviewed at Apple

4.1★

Sep 8, 2020

What do you love about Apple?

Apple Store Product Zone Specialist

Interviewed at Apple

4.1★

Sep 21, 2020

What is your favorite Apple product and why?

Apple At Home Advisor

Interviewed at Apple

4.1★

Oct 20, 2020

Tell me about your customer service