Software Engineer Apple Interview Questions

2,025 software engineer apple interview questions shared by candidates

What is good customer service to you? Is it more important to fix the problem or provide great customer service? What kind of questions would you ask if someone said their iPhone wouldn't turn on? How do I delete apps from my phone? I can't log into the wifi?
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Apple At Home Advisor

Interviewed at Apple

4.1
Jun 23, 2015

What is good customer service to you? Is it more important to fix the problem or provide great customer service? What kind of questions would you ask if someone said their iPhone wouldn't turn on? How do I delete apps from my phone? I can't log into the wifi?

Role playing scenario: What would you tell a customer who presented with the following problem? "I just walked into the terminal in Atlanta after spending an hour sitting on the tarmac! I have to get to a meeting and my iPhone won't work and i need to send an email to my boss! Can you help me?"
avatar

Apple At Home Advisor

Interviewed at Apple

4.1
Jul 17, 2014

Role playing scenario: What would you tell a customer who presented with the following problem? "I just walked into the terminal in Atlanta after spending an hour sitting on the tarmac! I have to get to a meeting and my iPhone won't work and i need to send an email to my boss! Can you help me?"

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