Describe a time when you had an angry customer call in an wouldn't work with you to resolve the concern.
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Describe why you think you would make a good Apple employee
What is MAC filter?
Three computers connected to the router via Ethernet cables. Two computers can see each other while the other one cannot see the others. How would you troubleshoot it?
Tell me about a time when a team member couldn't hold their weight? If you were dealing with a difficult employee how would you talk to them?
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What is the most important thing to convey to the customers over the phone?
Please explain the concept of Wireless Internet as if a 7 year old had called in.
Talk about a time when you handled a difficult customer situation and what you did to resolve it.
Why do you like technology?
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