One of the questions asked was, "How do you handle a difficult Customer?"
Support Analyst Interview Questions
5,366 support analyst interview questions shared by candidates
Introduce yourself, Role of PSA,SQL Queries.
I completed my online test
The interviewer asked me 2 scenario based questions. Ques 1 - How do you approach a problem ? If you add a new feature to an application and there are no audience utilizing the feature? Ques 2 - How did you approach a difficult situation and what solution did you give and did your solution solve the problem?
Tell us about your university research your currently doing.
How do you manage problem tickets?
How important is it to share knowledge?
years of experience. automation and IT experience. Pharmaceutical serialization knowledge and experience.
Where do you see yourself in 5 years
They've asked about my technical knowledge about DNS
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