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Support Analyst Interview Questions
5,370 support analyst interview questions shared by candidates
Competency test: Solving pseudo code, and writing the pseudo codes.
Why do you want to work here? Basic behaviour questions
basic questions (why you want to work here, situational, etc)
When have you come across a difficult customer? How did you manage this to ensure the customer was satisfied?
STAR based questions for the scenarios you have encountered
are you able to talk to less tech-savvy people and explain to them what is going on
Being a Team player
Describe what your greatest weaknesses are.
Have you ever dealt with a difficult customer? How did you handle this? ... Can you tell me about a situation when you used new technology in your job? ... Can you describe the process of troubleshooting?
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