If I were to call your current line manager what three things would they say about your work ethic?
Support Analyst Interview Questions
5,364 support analyst interview questions shared by candidates
What is DHCP?
Are you comfortable working long hours, coming to work when its dark and leaving when its dark (Michigan)?
The questions were basic technical questions, but more focused on customer service.
What do you do in a difficult situation with a client?
- Present yourself - My strengths - how do you deal with difficults customers? - what is your salary pretention? - what skills do you think will make you better than other candidates? - what are you knowledges about SAP/ERP ? - how will you react if you are not call back for the future process? - do you have questions for us?
General Application troubleshooting based questions and a bit of Devops questions.
A bit of kubernetes and AWS based questions.
How do you face a difficult customer?
Outline your strengths and weaknesses.
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