Linux troubleshooting commands, cloud services/platforms, computer networks fundamentals.
Support Analyst Interview Questions
5,363 support analyst interview questions shared by candidates
Q: What ITIL experience do you have and provide examples?
Tell us about yourself That’s the only question really, the rest of the time was the panel telling you about the role.
Would you agree to translate the tickets for other colleagues that don't know German?
how many times a checkpoint ocurrs
Long term plans
1000 bottle of wine, one of them can kill you, you have 10 rats. can you give me a strategy (with the rats) that tells you which one is the poisoned one ? knowing that you don't know when the rat will die (it means you cannot test with one rat and wait until he dies)
previous job experience, SQL queries.
Unix and database related questions, performance tuning
I was asked if I knew what an IP address is? How to map a network drive, What a .pst file is? And I believe that was it.
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