Do you keep a planner?
Support Associate Interview Questions
4,757 support associate interview questions shared by candidates
In the first round, they asked me to talk about myself.
Describe your weaknesses.
Basic introduction, product knowledge, previous work
The questions lead off of what you reveal about yourself. It started with a broad "Why did I choose the school I went to?" question and jumped off from there. They are digging to find your character flaws.
What is your knowledge of audio products?
Tell me about the things you did in last job
Tell us something that you are proud of that is not listed on your resume.
I was asked to tell a joke.
Most questions focused on past employment experience, especially in retail, or in other customer service positions. There were questions about my awareness of the brand.
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