Support Associate Interview Questions

4,762 support associate interview questions shared by candidates

ask me to write a mail in the chatbox for a situation. Situation was, Customer have received a faulty camera and have complaint. Write a mail informing him that the replacement will be arranged in 24 hours and return the faulty camera.
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Seller Support Associate

Interviewed at Amazon

3.5
Feb 16, 2021

ask me to write a mail in the chatbox for a situation. Situation was, Customer have received a faulty camera and have complaint. Write a mail informing him that the replacement will be arranged in 24 hours and return the faulty camera.

POST Multicast Windows cannot connect to server update error How to update bios on a bitlocker enabled system Firewall types DHCP and DORA Getting Faded prints Ntds error Ntfs and fat32 Partition types How many partition can we create on windows BSOD error Permission Policy Rights Apipa Do we need a default gateway What to do if a shared folder is not accessible How to recover files after virus attack What is OST and PST How to take backup in outlook
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IT Support Associate II

Interviewed at Amazon

3.5
Jun 23, 2023

POST Multicast Windows cannot connect to server update error How to update bios on a bitlocker enabled system Firewall types DHCP and DORA Getting Faded prints Ntds error Ntfs and fat32 Partition types How many partition can we create on windows BSOD error Permission Policy Rights Apipa Do we need a default gateway What to do if a shared folder is not accessible How to recover files after virus attack What is OST and PST How to take backup in outlook

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