Support Associate Interview Questions

4,762 support associate interview questions shared by candidates

1. ARP 2. Website is loading slow - How do you troubleshoot? 3. How does DNS work? 4. What is BIOS? 5. Explain OS booting process. 6. Circular linked list. I don't remember the exact question. Mostly they will ask you troubleshooting questions based on OS and networking.
avatar

Cloud Support Associate

Interviewed at Amazon

3.5
Dec 3, 2020

1. ARP 2. Website is loading slow - How do you troubleshoot? 3. How does DNS work? 4. What is BIOS? 5. Explain OS booting process. 6. Circular linked list. I don't remember the exact question. Mostly they will ask you troubleshooting questions based on OS and networking.

ask me to write a mail in the chatbox for a situation. Situation was, Customer have received a faulty camera and have complaint. Write a mail informing him that the replacement will be arranged in 24 hours and return the faulty camera.
avatar

Seller Support Associate

Interviewed at Amazon

3.5
Feb 16, 2021

ask me to write a mail in the chatbox for a situation. Situation was, Customer have received a faulty camera and have complaint. Write a mail informing him that the replacement will be arranged in 24 hours and return the faulty camera.

Viewing 3061 - 3070 interview questions

Glassdoor has 4,762 interview questions and reports from Support associate interviews. Prepare for your interview. Get hired. Love your job.