Q.1 Suppose your friend asking which laptop he should buy what will you suggest? Tip : It is advise to Know about the processor , memory, storage , os , Ram types , Graphics Card Q 2 : Segmented Memory , Virtual Memory Q 3 : Sliding window Maximum Q 4: OSI Model Q 5: Maximum Number of Profit Max 2 Transaction Q 6: Paging Q 7 : Subnetting
Support Associate Interview Questions
4,762 support associate interview questions shared by candidates
I was asked some situations to test how I will solve the problem.
Describe the DHCP Process in detail.
What happens in background when I write www.amazon.com on my web browser and hit enter? (Ans. Complete process starting from how IP address request is sent from browser to OS to the DNS resolver and further, and how IP address is sent back to browser; after which the three-way-handshake procedure to establish TCP connection, and then how a request and response is generated followed by interpretation of HTML and Javascript along with images/sounds. https://medium.com/@maneesha.wijesinghe1/what-happens-when-you-type-an-url-in-the-browser-and-press-enter-bb0aa2449c1a) What are few methods of HTTP, what is HTTPs, is the port number different for HTTPs, how is SSL related to HTTPs, explain SSL handshake? How is a hub, a router, and a switch different from each other? Explain in terms of broadcast domain. As MSS was explained in TCP 3 way handshake, explain what is MTU and compare and contrast MSS and MTU together. Explain in depth what is TCP and UDP. Compare and contrast both of them. What methods are available to us in flow control and error detection/correction? What is public IP? How is it different from private IP? Can I connect to the internet using private IP? What is NAT?
first techinical interview mostly about linux os structure and basic progrmming
Q: How would you troubleshoot a remote server being down.
General questions were asked in the interview
Technical questions are all mentioned in Glassdoor. BQ questions are general amazon LP questions. NO why amazon, where you will be in 5 years, strengths & weaknesses, type of question. All BQ questions are related to your past projects & experience
Tell me about a time you went above and beyond for a customer.
Why do you want to join Salesforce and why this particular role?
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