You receive a reply from a customer after they've had a terrible interaction with someone else. The customer's questions have not been fully answered and their frustration is clear. What steps do you take to reconcile with the customer and how do you approach this situation with your colleague?
Any past customer service experience?
What do you do when a customer wants you to do something that breaks policy?
Q: Describe how you handled a difficult situation in the context of customer support and turned it into a positive one.
What's your favourite local store?
How do you handle an upset customer?
what is dbms
questions on my finak year project
Different topics were given to test communication skills. Topics included : Education system in India, social media, women empowerment,etc.
Speak about Social Media.
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