Tell me about the time when you had to make a difficult decision and how did you do it.
Support Associate Interview Questions
4,760 support associate interview questions shared by candidates
I don't remember specifics, but there was a questions essentially asking which is more important: the customer or keeping the store in order. I mentioned something about balancing and multitasking, and another interviewer said customer is more important.
How would you handle a difficult customer? Describe a similar situation from your past and how you handled it.
why do you want to work for Pink?
How would you troubleshoot a client that is unable to access a site?
Can you tell me a little about yourself? How did you hear about the position? Why do you want this job? What do you consider to be your biggest strengths and weaknesses? Do you have sales experience?
What would be the first thing you would do if you had to do a task that is not included in your scope/responsibility?
There were actually no difficult/unexpected ones.
What experience and atmosphere can you bring to the work environment.
Give an example of a time you were faced with an unhappy customer and how you handled it
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