One interviewer role plays as a customer and you as the support engineer. They say they have X problem with Y product. You have to help them solve the issue as they keep saying they have tried that and done that to each suggestion you make.
Support Associate Interview Questions
4,757 support associate interview questions shared by candidates
First interview Why did you apply to this position? Second interview Tell me about how you receive feedback in your current role.
What are the main financial statements? What is a long stock?
What is your favorite feature in Microsoft Excel? Then the manager will ask a technical question in relation to such.
SQL questions, Java questions, reading error logs
How does email work?
How do you handle a difficult customer
Primary key, foreign key use and different types of Joins with its use. what is Stored procedure?
Do you work well in teams? Are you self-motivated? Why are you interested in this role?
What skills make me stand out and would benefit this job role?
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