They ask you how you deal with certain situations, and want specific examples.
Support Associate Interview Questions
4,757 support associate interview questions shared by candidates
Name a time you went over and beyond a manager's expectations.
Since I had no work experience I was asked if I attended high school or college and what were my experiences with anything concerning work. I was asked what was my job-goal and a few very basic questions.
Tell me about a time when you helped a customer or a stranger.
Tell me something about yourself
Where do you see yourself in the next 2-3 years?
They will ask questions that need to be answered via the STAR method.
Work flow is strictly as per business requirement, business SLA is of most importance, Target oriented Organisation.
How long do you lasting in this job?
Describe a time when you had a customer yelling at you, completely irate.
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