Introduce Yourself. Why do you want to do a job that doesn't have anything related to what you studied?
Support Associate Interview Questions
4,760 support associate interview questions shared by candidates
What is your life goal
Can you tell me what happens when you enter www.amazon.com into a web browser?
What happens in background when I write www.amazon.com on my web browser and hit enter?
Behavioral/leadership: 1) Tell me about yourself and your IT background. 2) Tell me about a time where you had to deal with a difficult customer. (STAR method) 3) What excites the most about IT? Technical questions: 1) OSI model, all 7 of them (Explain all) 2) What is DNS? TCP? DHCP? UDP? SSH? Ping? VLAN? 3) What is a firewall? 4) What is Active Directory? Powershell? 5) What is the default gateway? group policy? 6) What is a MAC address? IP address? 7) Basic Linux commands. (ls, cd, cat, cp, mv, grep, sux, sudo, mkdir)
the questions were over the phone, it was a recording, it was 23 questions
How does a web page load, what happens in the background?
Why do you want to be a part of our company
They asked questions about specific ports to use for smtp, rdp, and amazon web services offerings.
TCP/IP stack. Windows and Linux. You answer to the best of your ability as questions get harder. A lot of behavioral questions. " Tell me about a time you had a project and did not complete it in time" type of questions.
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