Very granular line of questioning about the effective permissions of a FAS-sourced CIFS share presented to a windows client
Support Engineer Interview Questions
Support Engineer Interview Questions
Support engineers help customers with their tech support concerns and challenges. They often provide support for the products and services of technology companies. These professionals also create training manuals, guides, and other support materials. You should expect a variety of technical questions and questions that test your ability to interact with customers.
Top Support Engineer Interview Questions & How to Answer
Question 1
Question #1: Name some of the latest processors and other popular upgrades for computers.
How to answer
How to answer: This question lets you showcase your knowledge about computer hardware. Talk about the latest computer processors, hard drives, and graphics cards and which applications they're best for. While a graphic designer may need a powerful processor, someone who spends most of their time typing can use an older PC with no problem.
Question 2
Question #2: Talk about a time when you solved a problem with a difficult customer.
How to answer
How to answer: People are often angry and frustrated because of issues with their hardware or software when they speak to support engineers. Use your answer to this question to show that you can stay calm and de-escalate situations with irate customers. Discuss a time when you were able to make someone satisfied, even though they were angry at first.
Question 3
Question #3: What is overclocking?
How to answer
How to answer: Overclocking is setting a computer's processor to run faster than recommended. Talk about how it can increase performance, especially for gamers, but it increases the risk of overheating. Overclocking often voids the manufacturer's warranty as well.
21,796 support engineer interview questions shared by candidates
What do you know about dell technology?
what is the color of your car?
class A(){ int a = 2 B.changeVal(a); } class B(){ int changeVal(int a){ a = 4; return a; } } What is the value of 'a' after we call changeVal? What mistake did I make in writing the code?
Q1)What is private and public IP? Q2)What is DNS and how it works? Q3)cloud operating systems? Services provided by windows server? Q4)what are the different types of cloud?
Asked about OSI model
Situations in real life and how to handle them
technical and non-technical questions. Resume based questions. Firewall installation, VPN t'shoot, traceroute, IPS.
What is a quality in a colleague that would bother you?
would you bend the company policies to satisfy a customer?
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