Support engineers help customers with their tech support concerns and challenges. They often provide support for the products and services of technology companies. These professionals also create training manuals, guides, and other support materials. You should expect a variety of technical questions and questions that test your ability to interact with customers.
In round 1: 1. My team was asked to develop a solution to filter out unwanted or invalid URLs (URLs which redirects to somewhere else or are expired or are non responsive) In round 2: 1. I was asked to introduce myself. 2. She (HR) asked me about strengths and weaknesses. 3. I was shown with a complain from a customer and then asked about my reaction to the same to tests my understanding of the problem and the approach you take to respond.
Can you describe a time where you faced a difficult customer and how you handled the customer?
Introduce yourself..what do you know about this role.. Adyen formula..etc etc..
Q1: Explain linux boot process. Q2: Explain what kickstart is. Q3: Troubleshooting scenario. Website is down, explain how you would troubleshoot this.
Was hat Dich motiviert, Dich bei uns zu bewerben?
Why do you want to work at Adyen?
What are your strengths/weaknesses?
What are your career goals, "don't answer by saying advance to management"
How would you deal with the CEO compared to everyone else when it comes to providing support.
General questions they would Normaly ask
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