What makes you to change companies.
Support Escalation Engineer Interview Questions
500 support escalation engineer interview questions shared by candidates
are you able to be on shift basis? did you do that before?
There were no unexpected questions, really, just the standard interview type of questions. Interview performed by the hiring manager plus 3 colleagues working on the team.
How do you avoid a network looping problem in a scenario where two switches are connected by two cables?
Talk about something for 1 minute
not knowing what they are looking for
Wintel related questions and support related
Describe a time that you made an error and how did you resolve it.
How did you deal with a customer who refused the provided resolution.
Name a time where you had to figure out a solution for a customer
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