Phone interview contained number behavioral questions related to team work, time management, dealing with ambiguity, dealing with stress situation + 2 cases
Support Escalation Engineer Interview Questions
500 support escalation engineer interview questions shared by candidates
Performance issues on Servers, Network, Storage
Probably the last 2 questions. This is a customer service/call center type of position. All my previous jobs have been customer service/call center positions as well. It was hard for me to think of a situation that related to those scenarios. They seemed very tech-support-like questions in my opinion.
Explain a time when you were given constructive feedback and how did you take it?
just prepare at your best
standard questions for this type of roles
cual es el puesto actual y tus funciones
Are you willing to relocate? How could I know your loyalty to Citi?
The hardest questions I got was related to the project. The team knew the software at a very high level
Given this is the very top tier support, customers expect you to be a SME on everything so how would you cover your lack of knowledge
Viewing 261 - 270 interview questions
See Interview Questions for Similar Jobs
Windows Server AdministratorCloud Support EngineerWindows ServerSenior Cloud EngineerWindows System AdministratorWindows EngineerWindows Systems AdministratorIt EngineerInfrastructureOffice 365 EngineerJunior Cloud EngineerWindows Server Systems AdministratorWindows Server-systeembeheerderSystem AdministratorCloud Devops And Infrastructure EngineerSharepoint SysteembeheerderTechnology ArchitectExchange Office 365 Administrateur