They will ask predictable questions.
Support Interview Questions
94,516 support interview questions shared by candidates
I was asked over and over what my sales style is, and whether I am a "shark".
What experience do you have writing help guides embedded inside the application?
How would you handle a difficult customer?
What are 5 flaws you have that you need to work on.
Tell me about yourself. What do you know about Evernote? Do you have any questions for me? (Yeah both interviews were basically only these three questions)
Being a call center position, one of the more difficult sets of questions has to do with customer service experience. You may get questions about times where you had to placate an angry customer, or otherwise deescalate a tense situation.
Do the customers ever get to you? If so, how do you handle it?
Not sure. Lots of questions just about why I wanted to work there/personality questions/how do you see this fitting into your overall career goals?
Something about the minimum number of integers, and the actual integers that you can add up to 40.
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