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Support Interview Questions
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Na het overlopen van de resultaten werd me gevraagd in hoeverre dit klopte voor mij of de resultaten me toch hadden verrast.
What do you like doing in your free time?
Sensitive questions mainly focused on case scenarios
Tell me about your experience
You are a Customer One Product Support Specialist for a company that makes gaming apps. What steps do you take and how do you respond to the customer if you receive this email: "Help! My app doesn't work on my phone. I need it fixed ASAP." Feel free to use your own imagination as to how the product works and what the issue is.
Need to have knowledge of Linux/ SQL domain
They ask me if I had any experience in Windows Server operating systems and Virtual machines
Can you do service and install and can you train our existing workers
Describe a technical project or process that you were involved with from inception to final delivery or ongoing support.
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