Do you show empathy even if the customer's concern doesn't really call for empathy? For instance, customer calls in to tell you that they love your product.
Support Representative Interview Questions
5,788 support representative interview questions shared by candidates
Why do you want to work at this company?
What is an acceptable number of times to call in sick at work?
Call simulation. It's like a mock calls where in an assessor will act like a customer, sometimes an irate customer.. And they will check your soft skills..
no difficult question was asked
Networking and intermediate knowledge of thewcinternet and computer operation.
Why you wish to join TTEC?
What are you most proud of (Personal or Work Related)?
What will you commonly troubleshoot any equipment
How do you deal with a vulnerable customer
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