Fairly standard- asking about overcoming customer objections, experiences in customer service, etc.
Support Representative Interview Questions
5,789 support representative interview questions shared by candidates
Tell me about a negative experience you had with a customer and how you responded.
I honestly don't remember one that was too difficult.
The typical HR questions.
"What is the difference between containers and VMs?"
Where do you see yourself in five years? (Everyone asks this)
Q: What in your opinion is the most challenging thing you've ever done?
The only serious question they ask is geared toward making sure you can coherently regurgitate directions to another human being over the phone. the rest of it is nothing more than self-important fluff.
Basic interview questions. Mostly conversational.
Do you have experience with powershell? Do you have experience in this type environment? Are you familiar with Microsoft Exchange?
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