What do you want to work at Uber? Describe a time...customer service? What do you need to improve on professionally?
Support Representative Interview Questions
5,789 support representative interview questions shared by candidates
Mise en situation de questions et/ou problèmes clients et comment y répondrions nous
Quelle est l'expérience qui se rapproche le plus de ce poste ? Pourquoi ?
-What do you know about Uber? -What do know about customer service? -What are your weaknesses? (ordinary interview questions)
a driver made a ticket telling you that the rider forgot a briefcase and driver telling you that he hear a been sound
Some situation with an angry customer. How would you calm him?
Prioritize tasks: You have X, Y, Z and N to do during your day. What would you do firstly, in the second place, etc. Comment why.
What would you do if a customer asks to change a review but actually review is about their service and fair.
They mostly asked about my previous experience as a Technical Support Representative—how I handled specific situations, followed processes, and applied critical thinking in challenging scenarios.
Name a time where you demonstrated a creative solution / cost saving solution to a problem
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