Brain teasers: 1) there are 9 spherical balls and one weighs more than the rest. You have a balance scale and two tries. How do you find out which ball weighs the most? 2) It is dark and you are to choose 1 sock at random. There are 20 black and 20 blue socks. What is the least amount of socks you can pick at random to be guaranteed a matching pair? 3)Your internet is not working. What do you do?
To describe how to deal with an irate customer who is right.
Availability
Tell me about your career path
Asked if the different hours would work for me? What did I like about the job description? Would my husband be ok sleeping while I worked. What type of schedule did my husband have? Would my husband be ok if I worked on holidays? Would my husband be ok if I worked weekends? Is my husband ok with me working so late? How late is my husband up? Have I worked at a call center before? What do I like about call center jobs? How do I feel being reprimanded in front of other people and how did you handle it?
What are my long-term goals?
Do you have experience working with Zendesk or SalesForce?
Asked questions about me. Tell me about yourself.
If you wanted to go to lunch with your coworkers to a non kosher place but your friend was keeping kosher, would you go?
Tell me about a time you dealt with a difficult emoployee.
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