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Support Representative Interview Questions
5,788 support representative interview questions shared by candidates
Tell us about a time you handled a difficult customer.
Recruiter Questions Can I get you a glass of water? Where are you coming from? How was your Bart ride over? Are you familiar with Lending Club? Do you have any questions for me? Supervisor 1 How are you? Tell me about yourself? How did you hear about Lending Club? Do you have much experience talking on the phone? Tell me your most difficult customer service experience? How do you learn best? What do you like to do for fun? Do you have any questions for me? Supervisor 2 What brought you to Lending Club? Name one character flaw that would be your biggest setback in your college and work career? What do you like to do in your free time? Do you have any questions for me?
Tell me about a time you overcame a difficult challenge
If you could build a team, what positive traits/skills would you want in your team and which negative traits/skills would you want to avoid?
Prepare a view explaining a company product feature
Why do you like customer service?
Describe how you would handle angry cx
Describe a time when the customer was frustrated and how you dealt with them
How did uh deal with angry customer? and some situational and behavioural questions
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